NHLP Ransomware Removal Guide

NHLP Ransomware is a malicious application that displays messages advising to write an email to the following email address: newhelper@protonmail.ch. Our specialists say that it is a file-encrypting threat. Most of such infections are created for money extortion, which means it is likely that users who contact hackers will be asked to pay ransom in exchange for decryption tools. Such tools could decrypt all enciphered files, but you cannot be sure that you will get them even if you put up with all hackers’ demands. Therefore, we advise not to pay ransom if you do not want to risk losing your money in vain. You can learn more about the malware if you read our full report. At the end of it we provide step by step removal instructions that show how you could try to erase NHLP Ransomware manually. If you have any questions, feel free to use the comments section available below the article.

If you want to know how to keep away from malicious applications like NHLP Ransomware in the future, you need to know how they are spread. We cannot say what method is used to distribute this malware, but we can tell you the most popular ways. One of the methods is to send a victim a malicious email attachment or a link. To convince users to open such data hackers might use fake email addresses that are very similar to addresses of various reputable companies. Thus, if you do not want to launch threats accidentally, you must be extra cautious with all emails that come unexpectedly, from unknown senders, or raise any suspicion. Even if everything looks legit, it does not hurt to check the sender’s email address or other details just to be safe.

Another popular way to spear malware is through unsecured Remote Desktop (RDP) connections. Thus, if, for example, you are working from home due to COVID-19 and must connect to your work computer remotely, make sure that you use strong passwords and extra precautions like Two-Factor Authentication so that hackers could not get it. Also, we advise being cautious when downloading files from the Internet, as installers of threats like NHLP Ransomware can masquerade as game cracks, program installers, and other files that could be offered on untrustworthy file-sharing sites, pop-ups, and ads. If you want to be sure that your downloaded or obtained data is harmless, you should always scan files before opening them with a reliable antimalware tool.

What happens if NHLP Ransomware gets in? First, the malicious application should drop its copies and create a couple of Registry entries in the directories listed in our deletion steps. The malware needs such data so that it could relaunch itself and that it would be more difficult to erase it. Afterward, the malware should encrypt files that it is after. It should be various documents, pictures, photos, etc. Each encrypted file should receive an extension with a unique ID number, for example, id-3C9E098B.[newhelper@protonmail.ch].NHLP. Then, NHLP Ransomware should create a text file and open a pop-up window. Both the document and the pop-up should show a ransom note. Neither of them explain how hackers would decrypt files or how much users would need to pay in exchange for getting their files back. It is important to understand that such people cannot be trusted and that they could scam you. Meaning, you could lose not just your files but also your money.

If you do not want to pay ransom, we advise erasing NHLP Ransomware. Leaving it on your device could be risky as the malware is able to relaunch itself. To prevent it, we advise removing it either manually or with a reliable security tool. If you choose the first option, we can offer our removal instructions that show how you could locate and delete NHLP Ransomware. If you think that the task is too challenging, we advise scanning your system with a reliable antimalware tool that could eliminate this malicious application.

Get rid of NHLP Ransomware

1. Click Ctrl+Alt+Delete.
2. Pick Task Manager and go to the Processes tab.
3. Check if there is a process belonging to the ransomware.
4. Select it and press the End Task button.
5. Close Task Manager.
6. Press Win+E.
7. Navigate to these directories:
   %USERPROFILE%\Desktop
   %USERPROFILE%\Downloads
   %TEMP%
8. Find the ransomware’s installer (suspicious recently downloaded file), right-click it, and select Delete.
9. Go to these locations:
   %LOCALAPPDATA%
   %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
   %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
   %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
10. Find suspicious executable files that could belong to the ransomware, right-click them, and press Delete.
11. Navigate to these locations:
    %USERPROFILE%\Desktop
    %HOMEDRIVE%
12. Search for files called Info.hta, right-click them and press Delete.
13. Look for files called info.txt, right-click them, and press Delete.
14. Close File Explorer.
15. Press Win+R.
16. Type Regedit and click Enter.
17. Go to these locations:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
18. Find value names belonging to the malware, right-click them, and press Delete.
19. Close Registry Editor.
20. Empty Recycle Bin.
21. Restart your computer.