help@decrypt-files.info Ransomware Removal Guide

It seems that cyber criminals have started developing new malicious applications using the Crysis/Dharma Ransomware code. help@decrypt-files.info Ransomware is the newest ransomware infection based on its source code. As research has clearly shown, it does not differ much from older computer threats created on the basis of the Crysis/Dharma Ransomware code. This ransomware infection has also been developed to obtain money from users. If it ever enters your system, it will mercilessly lock files on your computer. Ransomware infections encrypt all kinds of users’ files, starting from their pictures and videos to important documents and text files with private information. help@decrypt-files.info Ransomware will lock all important files on your system as well. Unfortunately, the majority of users who encounter ransomware infections do not get a single file back – ransomware infections use strong encryption algorithms that cannot be cracked easily. Cyber criminals behind ransomware infections tell users that they have a tool that can decrypt all files within seconds. help@decrypt-files.info Ransomware will offer you to purchase that tool from cyber criminals as well, but you should definitely not do that. You have to understand that there are no guarantees that your files will be decrypted even if you pay for the decryption tool – you might not even get it from cyber criminals. In fact, there are no guarantees that they have it either.

help@decrypt-files.info Ransomware is a malicious application you might encounter one day if you a) do not have a security application installed on your computer; b) you download software from all kinds of random sources you find while browsing the web; c) you click on all advertisements and links you find. You will definitely notice if this ransomware infection enters your computer because it will lock all your personal files immediately. These files include various images, documents, music files, and much more. If the file you are trying to open has .id-[8 character ID].[help@decrypt-files.info].like appended at the end, there is no doubt that it has already been encrypted. This is one of the first signs showing that the entrance of the ransomware infection was successful. If help@decrypt-files.info Ransomware is really the one you have encountered, you will find a new window named help@decrypt-files.info opened on your Desktop too. This window contains a message for users. First of all, users find out that their files have been encrypted “due to a security problem.” Users also find out that there is a way to fix them. They simply need to send an email with their personal ID in the subject line to help@decrypt-files.info to learn more. Do not expect that you will get a tool that will unlock your files within seconds free of charge. You will have to pay for it in Bitcoin: “You have to pay for decryption in Bitcoins. The price depends on how fast you write to us.” Cyber criminals promise to give the “decryption tool that will decrypt all your files” immediately after the payment is received. This sounds fair, but, unfortunately, there are no guarantees that you will get that tool. It might not work as expected too.

There are many different ways to spread malicious applications; however, specialists suspect that ordinary methods are used to promote help@decrypt-files.info Ransomware. It might be sent to selected users via email. Additionally, it might be dropped by malware on affected users’ computers. Even though ransomware infections enter users’ computers illegally, users soon find out about their entrance because they realize that their files have been encrypted completely. It might be quite complicated to prevent computer threats from entering the system, but it does not mean that malicious software cannot be avoided. If you install an antimalware tool on your PC and keep it active all the time, no threats will bother you again.

If help@decrypt-files.info Ransomware has infiltrated your computer, you must delete this computer threat as soon as possible. It has a bunch of malicious components you need to get rid of to disable the ransomware infection. You will find them all listed in the manual removal guide below this article; however, there is a way to delete it fully quicker too – you just need to perform an in-depth system scan with a reliable antimalware/antivirus scanner if you want a quicker result.

Remove help@decrypt-files.info Ransomware manually

1. Tap Ctrl+Alt+Del and launch Task Manager.
2. Open Processes.
3. Kill the malicious process representing help@decrypt-files.info Ransomware.
4. Close Task Manager and open Windows Explorer (Win+E).
5. Delete Info.hta from all the directories indicated below:

• %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
• %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
• %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
• %WINDIR%\System32
• %APPDATA%
• %HOMEDRIVE%
• %PUBLIC%\Desktop
• %USERPROFILE%\Desktop

6. Locate the malicious .exe file, e.g. file.exe and then remove it from all these places:

• %WINDIR%\System32
• %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
• %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
• %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup

7. Remove the ransom note FILES ENCRYPTED.txt dropped on your computer.
8. Press Win+R to launch Run.
9. Enter regedit and click OK.
10. Access HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run.
11. Delete two mshta.exe (their name might change) Values.
12. Remove another malicious Value, e.g. file.exe.
13. Close Registry Editor.
14. Empty Recycle Bin and reboot your PC.