Ransomware Removal Guide

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Category: Trojans

Work documents, archives, wedding photos, funny home videos, and all other personal files that might be important to you could be corrupted by Ransomware. This dangerous infection does not spare any files, and, in fact, it is its goal to encrypt as many personal files as possible. How come? You can always replace non-personal files by downloading them off the Internet, but the story is different with personal data. It cannot be replaced. Well, technically, it can be replaced with backups, but not everyone backs up their personal files. Hopefully, you have taken care of that, and you do not need to worry about losing your files; however, if backups do not exist, we do not have good news for you. Most likely, you will never recover them; even if you agree to fulfill the demands of the attackers behind the ransomware. We discuss more important things about the threat in this report, but we mainly focus on the removal. So, do you need to delete Ransomware?

You might need to remove Ransomware if you are careless about spam emails. Spam emails are unsolicited messages that are generally used to advertise products and services, but malicious spam emails can also impersonate more trustworthy companies and trick you into opening links or files that are malicious. This is how Ransomware is likely to spread as well. In fact, this method is likely to be used by the clones of this infection – such as 0day Ransomware or Ransomware – all of which belong to the Crysis Ransomware family (also known as the Dharma Ransomware family). All of these infections encrypt files and add unique extensions to their names. In our case, the extension is “.id-{unique ID}.[].BSC,” and as you go through your personal files, you are likely to see it everywhere. After this part of the attack is done, the infection drops a file named “RETURN FILES.txt” onto the Desktop and in the local drive. It is safe to open this file, as it simply displays this message: “All your data is encrypted! for return write to mail:”

A more extensive message is represented via the “” window that Ransomware launches as well. This message has a few important details. First of all, we learn that the RSA-1024 encryption algorithm was used to corrupt your files. Second, we learn that is an email address that the attackers are using for communication. Third, we learn that they promise to provide victims with a decryption program only after they pay the ransom in Bitcoin. Those who are intrigued by this option, have to email the attackers because the message lacks basic information, such as the size of the ransom or the Bitcoin Wallet address. That being said, we believe that paying the ransom would be a mistake because we do not believe that cyber criminals would offer a fair exchange. If you understand the risk, you should not even think about emailing the attackers. If you decide to do it, create a separate email account for this purpose only because you do not want to have your inbox flooded with malicious emails in the future.

Can you replace the corrupted files with backups? We hope you can because no other solution is available at this point. Of course, you must remove Ransomware regardless of whether or not you are able to restore your files. Clearly, you could do better to protect your Windows operating system. If everything was secured, you would not be dealing with this ransomware right now. This is why employing trustworthy and legitimate anti-malware software is recommended. Its main task will be to keep all kinds of threats away, but it will also automatically delete Ransomware. If other threats exist, they will be eliminated as well. If you choose to clear your operating system yourself, do not forget that it will remain vulnerable and that every single careless action could lead to new attacks. If you have questions about the removal of this threat, post them all in the comments area.

How to delete Ransomware

  1. Locate the {unknown name}.exe file that launched the infection.
  2. Right-click the file and choose Delete.
  3. Simultaneously tap Win+E keys to access Explorer.
  4. Delete the files Info.hta and {unknown name}.exein these directories (access them via quick access):
    • %APPDATA%
    • %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\
    • %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup\
    • %WINDIR%\System32\
  5. Simultaneously tap Win+R keys to access the Run dialog box.
  6. Type regedit into the box and click OK to launch Registry Editor.
  7. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run.
  8. Delete all {unknown names} values whose value data reveal the paths to the Info.hta and {unknown name}.exe files from step 4.
  9. Close all windows and move to the Desktop.
  10. Delete the file named RETURN FILES.txt.
  11. Access the local drive (usually, it is C:\).
  12. Also, Delete the file named RETURN FILES.txt.
  13. Empty Recycle Bin and then perform a final system scan. Use a legitimate malware scanner for this task.
Download Remover for Ransomware *
*SpyHunter scanner, published on this site, is intended to be used only as a detection tool. To use the removal functionality, you will need to purchase the full version of SpyHunter. Ransomware Screenshots: Ransomware Ransomware


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