If you are surprised to see a scary blue screen of death on your display after logging in to your Windows, it is possible that a Trojan malware called “A critical error Crash Screen call 1-844-208-3526” has infiltrated your system. This infection is rather annoying and the schemers behind it may extort money from you if you fall into their trap. This attack could also be called a technical support scam because it is what it is. It tries to make you believe that there has been a critical error on your system and you need to contact a Microsoft technician. Obviously, this notification screen provides you with a telephone number you can use to contact allegedly “certified Microsoft technicians.” However, this error is simply faked to trick you into calling this number. If you do not want to be scammed by crooks, you should not even think about dialing the given number. As a matter of fact, you should remove A critical error Crash Screen call 1-844-208-3526 right after you notice it. Since it is quite possible that this infection enters your system along with other malware threats, you should not forget to run a malware scanner to identify all other infections as well.
We have discovered that this Trojan mostly uses two channels to enter computers: bundles and spam e-mails. Freeware bundles are mainly used by adware programs, browser hijackers, and potentially unwanted programs to spread together on the web, but it is possible to find other malware infections packed in them as well, such as A critical error Crash Screen call 1-844-208-3526. You may be looking for free software to download and you end up on an unfamiliar file-sharing website. You should know that there are lots of fake and malicious file-sharing websites operated by criminals in order to promote questionable third-party installers and bundles. These pages are normally filled with unsafe third-party advertisements. One click could be enough for you to download an infectious package. If you install it without deselecting the unwanted components, you may let a whole bunch of threats onto your computer. If this may be the way this Trojan has entered your computer, you should definitely use a reliable malware scanner to determine the malware situation on your system after you delete A critical error Crash Screen call 1-844-208-3526.
Apart from bundles, you may also find this Trojan spreading in suspicious spam e-mails as an attached file. One of the main characteristics of Trojans is that they want to appear to be useful and vital programs, documents, or image files in order to trick inexperienced users into clicking on them. This infectious file is usually an executable disguised as an image, video, or document file. Once you click on this attachment, it will drop its payload onto your system. Since you think that it is important for you to check out this file, you will be most likely to run it, too. It is also possible that you drop this Trojan by clicking on a link in the body of the spam e-mail, which is another trick criminals may use. As you can see, you may actually have a chance against such a Trojan attack if you are more careful about what kind of websites you visit, third-party ads you click on, and e-mails you open. Be more alert to protect your computer. Right now, if you have been infected, there is nothing else for you to do: you need to remove A critical error Crash Screen call 1-844-208-3526 and all other infections in order to restore security on board.
When you execute the infectious file you downloaded, it creates a folder (“%AppData%\Master”) with two executable files (“Master.exe” and “Nigma.exe”). Running this file will also make sure that Master.exe automatically starts up when you log in to your Windows the next time. So when you restart or switch on your machine again, after the system loads, an unfavorable surprise will greet you in the form of a blue screen of death, which is, of course, a fake crash screen. This error page fills your whole screen and the malicious program also kills Task Manager so that you cannot end the processes. This page informs you that “a critical error has occurred” and that it is advisable for you to call a certified Microsoft technician at the provided telephone number (1-844-208-3526); hence the name of this Trojan: “A critical error Crash Screen call 1-844-208-3526.” Of course, this error screen looks all legitimate to an inexperienced computer user and since you cannot seem to do anything to make it go away, you may feel inclined to dial the number. But it would be a big mistake. We have seen a number of similar technical support scams over the past years. This is all about making you call the number and this will not be a cheap call for starters. Another thing is that you may be tricked into buying a totally useless program or service that will supposedly help you fix the issues on your system. It is also possible that you will be asked to provide personal details; however, this kind of information might be sold on the “black market” to other criminals who can commit online crimes by misusing your identity. If you do not want to experience any of these scenarios, you should not hesitate to remove A critical error Crash Screen call 1-844-208-3526.
Fortunately, we have the cure for your infection. Please use our guide below as a reference to eliminate this Trojan ASAP. In order to do this, you need to restart your computer in Safe Mode because you cannot kill the processes otherwise. Once your system reboots, you just need to delete certain files and folders; and that is all there is to it. If you are looking for proper protection for your PC, we advise you to download and install a trustworthy and reputable anti-malware application.
Windows 8, Windows 8.1, and Windows 10
Windows XP, Windows Vista, and Windows 7