Relevant Knowledge Removal Guide

Threat Level:
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Category: Spyware

It can be difficult to distinguish between genuine online applications and forums, such as the Relevant Knowledge online market research service. This service is used to conduct online surveys on topics which are potentially of interest to the Internet community. The responses to Relevant Knowledge surveys are used to help determine the needs and content Internet users have and want. The problem with Relevant Knowledge comes in where it records a history of PC users’ Internet use. It does this by logging information of sites visited and actions taken. These include information such as purchases and transactions made online, and monitoring the behavior of your system.

For the above reasons Relevant Knowledge is classified as spyware. The data which is collected is sent to Relevant Knowledge’s developers and third parties, not always with the consent and knowledge of the users. Relevant Knowledge will also display surveys in pop up windows, and connects to the Internet and makes use of the Internet connection in the system’s background without seeking the user’s consent.

Relevant Knowledge comes bundled with many types of freeware and even commercial applications. Relevant Knowledge can also install itself on a PC without any action required from the user, as part of a drive-by download tactic.

This adware has also been known to operate under other names, some of which are as follows:

Win32:Relevant-P [PUP]
Trojan.Win32.Generic.126F7D1F
Adware.Relevant.75
Adware.Agent!1MJ1SpnB6No
Gen:Adware.Heur.gq1@R0qIrvei
Win32.MiscOss

It is best to completely remove Relevant Knowledge from the system, and in that way know that your PC’s security and privacy is not in jeopardy. This can easiest and safest be achieved by using a properly functioning security tool which will erase Relevant Knowledge and protect your system from future similar attacks.

Download Remover for Relevant Knowledge *
*SpyHunter scanner, published on this site, is intended to be used only as a detection tool. To use the removal functionality, you will need to purchase the full version of SpyHunter.

Relevant Knowledge technical info for manual removal:

Files Modified/Created on the system:

# File Name File Size (Bytes) File Hash
1rlls64.dl_736384 bytesMD5: fdfe1b5d6f8d85964ecec17781fe962a
2opnsqr.exe2548864 bytesMD5: 29808668afb4d9c8c088498c78b7385b
3rlls.dll344064 bytesMD5: ae7dc403caecd2d47605b6c93bf2e7cd
43dhalloweenpumpkin.exe2760485 bytesMD5: 46b5835092b0eb7da4d261c3d347aad4
5power_dvd_player_1.0.exe782727 bytesMD5: 73c5e9effb1ba08bb555e2cf1a4a3f6f
6kbpianost.exe10395901 bytesMD5: 0921944b159c365fda163792809f6940
7sitw4200.exe4399747 bytesMD5: 6fa819980a9b07b1e7c4cab81cbbc4e0
8civg.exe3965316 bytesMD5: 5cb266f1d742c3e124c0d22ad593bb55
9MK.exe1981134 bytesMD5: 2a6d4dfa9099eea6ade2e2747e955495
10aviconverter_installer_g.exe8965907 bytesMD5: 620bb7d89f86d8dfb5a98e37b2a049ba
11prmrsr.exe2508928 bytesMD5: c2454dbf8e51b6d6041e3e2b058f55fd
12videoinspector.exe3779581 bytesMD5: cf2c0c37e9c5c7e361019924bd0964eb
13relevantknowledge.exe
14prservice.exe107136 bytesMD5: 309662bea3c60ba2d4aeadd565685d70
15dvrsetup21.exe405971 bytesMD5: 3d0f71c61ebe0ec2e5c38e4d1ddea61f
16rk.exe
17rlvknlg.exe1150976 bytesMD5: 62959c13f4cf9e5cc68a363c02dcca09
18scac7100.exe4314898 bytesMD5: cfa1e9864529d5fd6440700d1540eb29
19SplitMP3Setup.exe4882755 bytesMD5: 403917805f26d0b6e9fc81bc1c9caec3
20rkinstaller.exe451600 bytesMD5: af8ac2a4307d949833cf26af5d958bdf
21rlvknlg64.exe210560 bytesMD5: e424555c2998be11526c4f752a70b220
22rlservice.exe45056 bytesMD5: 908e38e48fb7d83613078c74b39cdce6
233dfireplace.exe6755750 bytesMD5: 495015bd6753684dbc4fc48d4ae52ffb
24rlservice.ex_

Memory Processes Created:

# Process Name Process Filename Main module size
1opnsqr.exeopnsqr.exe2548864 bytes
23dhalloweenpumpkin.exe3dhalloweenpumpkin.exe2760485 bytes
3power_dvd_player_1.0.exepower_dvd_player_1.0.exe782727 bytes
4kbpianost.exekbpianost.exe10395901 bytes
5sitw4200.exesitw4200.exe4399747 bytes
6civg.execivg.exe3965316 bytes
7MK.exeMK.exe1981134 bytes
8aviconverter_installer_g.exeaviconverter_installer_g.exe8965907 bytes
9prmrsr.exeprmrsr.exe2508928 bytes
10videoinspector.exevideoinspector.exe3779581 bytes
11relevantknowledge.exerelevantknowledge.exe
12prservice.exeprservice.exe107136 bytes
13dvrsetup21.exedvrsetup21.exe405971 bytes
14rk.exerk.exe
15rlvknlg.exerlvknlg.exe1150976 bytes
16scac7100.exescac7100.exe4314898 bytes
17SplitMP3Setup.exeSplitMP3Setup.exe4882755 bytes
18rkinstaller.exerkinstaller.exe451600 bytes
19rlvknlg64.exerlvknlg64.exe210560 bytes
20rlservice.exerlservice.exe45056 bytes
213dfireplace.exe3dfireplace.exe6755750 bytes

Registry Modifications:

The following Registry Keys were created:

  • RUNNING PROGRAMrlservice.exe
  • RUNNING PROGRAM
  • RUNNING PROGRAM lservice.exe
  • lservice.exe
  • RUNNING PROGRAM\rlservice.exe
  • HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RelevantKnowledge
  • RUNNING PROGRAM lservice.exe
  • HKEY_LOCAL_MACHINESystemCurrentControlSetServicesRelevantKnowledge

Comments

  1. Relevantknowledge is not a malicious program. You can uninstall it if it’s bothering you. It installs with user’s permission and collects information through surveys. User is rewarded for taking part in the survey. If you need more information, visit their website @ relevantknowledge.com. Wes Atherton
    Relevant Knowledge Support Team

    • We clearly stated that because of the symptoms how relevant knowledge behaves, it is being marked as spyware – a software which collects personal data. Thousands and thousands of users complain about their services, and that is why we suggest removing it. People who know and use relevant knowledge will still use it.

    • yeah, but when i attempted to uninstall it it said that it was already uninstalled, and then when i try to delete the files for it itd say that they were in use and it didnt have an uninstall with it

  2. I gotta agree with Mark. RelevantKnowledge slowed my system so bad I almost rebooted Windows. I don’t remember agreeing to install anything (I’m a software developer).

    RelevantKnowledge is the nastiest spyware I’ve seen for a while. It is disgusting, moral-lacking companies like these that keep the antivirus business alive.

    I finally got rid of RK, and my computer’s speed and free memory increased twofold.

    Wes, you seem smart. Why not go to work for an ethical company?

    Best,
    Jason

  3. im not really computer litterate mostly when it comes to spyware, and such but when i was using my laptop, these notifications came up regarding some kinda ware (relevantknowledge, somthing i dont remember EVER INSTALLING AND IS NOW CAUSING ME PROBLEMS) im trying very hard to stop and delete it but i cannot even delete from my Hard-Drive (keeps saying its opened in another programme)

    I managed to stop it in task manger(services and proformances but i cant completly get rid of it)

    any tips !?

  4. Contact us if you are looking to promote a high converting product to remove Spyware and to optimize a Windows PC.
    Sunny Smith

  5. I had a bad experience with Relevant Knowledge. It sends your browsing history and maybe other stuff to a server in Reston, VA. I beleive the federal government uses the data to help find sources of counterfeit goods. That’s the legitimate use. Where I had a bad experience, and how I learned about the software, is that your data is also used to discover your political persuations and then pander to your desires. That doesn’t mean the people on the other end will do what is in your best interest. It just means they will tell you what you want to hear.

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