Ransomware Removal Guide

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Category: Trojans

All ransomware infections act quite similarly, but we can assure you that Ransomware is the one you have encountered if your Wallpaper has been changed to a black image with an email address and a padlock in red, you can locate a new text file (HOW TO RECOVER ENCRYPTED FILES.TXT) on your computer, and you cannot open the majority of your files, including those you have created recently.

Unfortunately, you can no longer open your files because they have been locked by the ransomware infection you have encountered. Ransomware wants your money, and it does not try to pretend that its intentions are completely different: “You have to pay for decryption in Bitcoin.” Whether it is a very good idea to do that is another question. In our opinion, sending money to malicious software developers is the worst an ordinary user can do after encountering malicious software. No matter what kind of computer threat you encounter, it would be best to remove it immediately. Cyber criminals will not remove it for you even if they receive the money sent to them. Speaking about ransomware infections and Ransomware in particular, you should not send a cent to its developer even though you are told that you will get a decryption tool that will unlock all encrypted files for you in no time. Yes, we know that you want to get your files back, but since you might not even get the decryptor, we suggest that you first delete the infection fully and then try to restore your files from a backup or use free data recovery tools available on the market. Of course, we cannot promise that you will fix all your files without the special decryptor.

The entrance of Ransomware is far from pleasant because this nasty infection makes it impossible to access a bunch of files. These files include pictures, music, documents, and much more. They all get the extension appended, so you will definitely notice which of your files have been encrypted on your system. These files are named after the email address that belongs to cyber criminals behind this ransomware infection. The same email address is indicated in the ransom note (HOW TO RECOVER ENCRYPTED FILES.TXT) that is dropped on users’ computers once files are encrypted successfully. Users are told that they have to send their personal identifier to cyber criminals first and then pay a ransom after receiving further instructions. It might be the only way to unlock encrypted files because Ransomware has locked them all with a strong cipher that requires a special key, but you should still not send money to malware developers because the chances are high that they will use it to create more infections. Do not be so sure that you will not encounter any of them yourself. Also, you cannot know whether you will get it from them.

All ransomware infections are spread similarly. Ransomware is no exception. In most cases, they are distributed via spam emails. Threats are often attached to emails as important documents, and if it happens that the user opens this document, malware starts working on the system. As you probably already know, it locks files on the affected computer right away. Additionally, security specialists want to warn RDP users as well. You must secure your RDP connection with strong credentials. If you use a weak password, it might be cracked in no time, which might result in the sudden and illegal appearance of malware on the system. If you do not think you could quit your old habits for the sake of your virtual security, you should at least install a security application on your PC. You will not encounter ever again ransomware or another harmful infection if you do so.

You must delete Ransomware from your system as soon as possible because there are no guarantees that it will not lock your new files if it stays active. The ransomware infection not only makes modifications in the system registry, but also places several files on affected computers (a ransom note and an image for changing Wallpaper), so some users may find its removal quite complicated. If you are one of them and our instructions do not help you much, feel free to clean your system with a reputable antimalware scanner.

Remove Ransomware

  1. Launch Run (press Win+R).
  2. Type regedit and click OK.
  3. Right-click on HKEY_CURRENT_USER\Software\WAPcAh (this registry key might be named differently in your case).
  4. Select Delete.
  5. Go to the Run registry key (HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run).
  6. Inspect all Values and delete WAPcAh (it might have a different name) when you find it.
  7. Close Registry Editor.
  8. Tap Win+E.
  9. Insert %USERPROFILE% in the URL bar.
  10. Press Enter.
  12. Locate the .bmp file, e.g. WAPcAh.bmp and delete it as well.
  13. Check %APPDATA%.
  14. Delete svchost.exe if you can find it there.
  15. Delete suspicious files you have downloaded and opened recently.
  16. Empty Trash.
Download Remover for Ransomware *
*SpyHunter scanner, published on this site, is intended to be used only as a detection tool. To use the removal functionality, you will need to purchase the full version of SpyHunter. Ransomware Screenshots: Ransomware Ransomware


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