You must backup your personal files, and you must to do it now because once Erenahen Ransomware or another similar infection slithers in, it will be too late to do anything about your documents, videos, photos, and other personal files. This infection is capable of encrypting them all, and once the data is changed, the files cannot be read anymore. While there are plenty of legitimate decryptors, none of them could decipher the infection’s encryptor at the time of research. Malware experts had not created a decryptor either. Unfortunately, that is what most victims of ransomware face, and files can be decrypted for free only on rare occasions. Of course, cybercriminals propose their own decryptors in all cases. The thing is that victims are unlikely to retrieve these decryptors even if they succumb to the attackers’ demands. Of course, because it is not possible to restore files by deleting Erenahen Ransomware, some victims choose to take the risk.
It is most likely that Erenahen Ransomware was executed when you opened a malicious spam email or if you left your remote access system vulnerable. Do you remember downloading and opening the infection’s launcher? If you do, this is the file you need to find and delete first. Other components that belong to the threat are located in the %LOCALAPPDATA% and %TEMP% directories. The latter location contains a script file that is responsible for deleting shadow volume copies. When the infection does that, it ensures that victims cannot recover files using the restore point function. Those who have files backed up on external drives, on different computers, or online are safe, but do not connect to your backups and start replacing the encrypted files with them until you remove Erenahen Ransomware! What if external backups do not exist and your only option is to decrypt the corrupted files? We wish we had good news, but we do not. Even if you obey the demands of the attackers, you are unlikely to get what you need.
Everywhere where this Globe Imposter 2.0 variant encrypts files (check for the “.Erenahen” extension), it also creates a file called “How_to_open_files.html.” This is how the ransom note is introduced to you. Although the message does not disclose the size of the ransom, it does inform that money would have to be paid in return for a “decryptor.” If you need more information, you have no other choice but to contact the attackers behind Erenahen Ransomware via Erenahen@cock.li or Kishemez@tutanota.com. Of course, we do not recommend doing this because any communication with cybercriminals can be dangerous. However, if you decide to take the risk, create a new email address, contact the attackers, be careful about the links or attachments they send you, and think 10 times before deciding to pay the ransom. We do not recommend wasting your money. Once you are done, remove the email account, thus preventing cybercriminals from contacting you in the future. Note that if they do not use your email address themselves, they could still sell it to other malicious parties.
If you are capable of identifying Erenahen Ransomware components, deleting this infection might be possible. Unfortunately, identifying these components is not necessarily easy, and other threats could have invaded your operating system too. In fact, for all we know, one of them could have dropped the ransomware. Needless to say, you would be taking yet another risk if you decided to remove Erenahen Ransomware manually without having the right skills and knowledge. If you do not want to take this risk, think about using anti-malware software. Of course, it has to be legitimate and up-to-date, but if you install it, you will have all infections eliminated from your system automatically, and your system’s protection will be restored too, which, hopefully, would ensure that you would not need to deal with malware ever again. Of course, you still need to backup all new files you create because you never know what other malicious threat could try to destroy them.