Biger@x-mail.pro Ransomware Removal Guide

Biger@x-mail.pro Ransomware is a new malicious application from Cryakl Ransomware family. It encrypts user’s files to make them useless and then leaves a message asking to contact the people behind the threat via their provided email. The message is rather short, and it does not explain how the user will be able to decrypt his files after writing to the malware’s developers. Our guess is the cybercriminals will offer decryption tools and ask for a ransom in return. Needless to say, if you do not want to fund cybercriminals or risk losing your money in vain, you should pay no attention to the shown ransom note. Instead, we recommend erasing Biger@x-mail.pro Ransomware with the deletion steps located at the end of the article or with a reliable security tool of your preferences. Also, users who want to know the malicious application better should read the rest of the article, as we will provide more details in it.

It may look like the malware came out of nowhere, but in reality, it is most likely you launched it yourself accidentally. As you see most threats similar to Biger@x-mail.pro Ransomware travel with email attachments, software installers, and other files one could receive or download from the Internet. Such content can be encountered when interacting with Spam emails, unreliable file-sharing web pages, suspicious advertisements, and so on. Therefore, if you want to keep away from such malicious applications, you should select files you interact with more carefully and try not to visit potentially dangerous websites. Additionally, we advise installing a reliable antimalware tool that could help you determine unreliable or harmful material and guard your computer against various threats.

Biger@x-mail.pro Ransomware may create a copy of itself in the C:\Users\user\AppData\Local\Temp directory. Our specialists say it should be an executable file with a random name. After this, the threat ought to create a Registry entry in the HKCU\Software\Microsoft\Windows\CurrentVersion\Run directory so it could start with the operating system. It means even if you restart the computer, the malicious application will relaunch itself. After it starts running, it should encrypt the user’s data to make it useless. Shortly after the process is completed, you should notice a window and a text message asking to email biger@x-mail.pro. Unfortunately, it cannot be closed if you do not kill the malware’s process first, so until then, you should keep seeing the infection’s warning.

The main reason why we do not advise fulfilling such requests is that you would most likely receive instructions on how to pay a ransom. While the hackers may promise to send decryption tools in return, you cannot be sure they will hold on to their end of the bargain. Since Biger@x-mail.pro Ransomware’s creators will most likely offer sending needed decryption tools only after you make a payment, they could easily scam you. If you do not want to risk being tricked, you should erase the malware with no hesitation. Users who have never removed any threats on their own could install a reliable antimalware tool that would take care of Biger@x-mail.pro Ransomware for them. As for more experienced users, we would suggest following the instructions located at the end of this text.

Get rid of Biger@x-mail.pro Ransomware

1. Tap Ctrl+Alt+Delete.
2. Pick Task Manager.
3. Select the Processes tab.
4. Look for a process associated with the malware.
5. Select the process and click End Task.
6. Leave Task Manager.
7. Press Win+R.
8. Type Regedit and click OK.
9. Find this location: HKCU\Software\Microsoft\Windows\CurrentVersion\Run
10. Locate a key called id; its value data should contain the following path: C:\Users\user\AppData\Local\Temp\{random}.exe
11. Right-click the described key and choose Delete.
12. Close Registry Editor.
13. Tap Win+E.
14. Go to these locations:
    %TEMP%
    %USERPROFILE%\Downloads
    %USERPROFILE%\Desktop
15. Find the malicious file opened before the system became infected, right-click it and select Delete.
16. Search for documents called README.txt, right-click them and select Delete.
17. Go to C:\Users\user\AppData\Local\Temp
18. Search for a random .exe file, for example, YADEHKMNQR.exe.
19. Right-click the malicious .exe file and select Delete.
20. Close File Explorer.
21. Empty Recycle Bin.
22. Restart the computer.