“We Are Sorry” Web Page is a false security alert from fake antispyware ANG Antivirus 09. This “We Are Sorry” Web Page reads:
“We are sorry, we can’t let you in.
The haeders that your browser send identify that your PC is infected with a spyware that can gain unauthorized access to your account and harm our services. We recommend you to install an antispyware program and to run a security check of your system immediatley.
Click here to get full advanced real-time protection and continue browsing.
Continue google unprotected (not recommended)“
Click “Continue google unprotected” until your mouse breaks, but that won’t make this “We Are Sorry” Web Page go away.
Let me show you how to get rid of this “We Are Sorry” Web Page, for free.
GET RID of “We Are Sorry” Web Page
- Manually remove “We Are Sorry” Web Page with step-by-step instructions
- Download Spyware Doctor to automatically remove “We Are Sorry” Web Page
- You can download award-winning, anti-badware software SpywareDoctor to easily remove “We Are Sorry” Web Page. Want to know why I dig SpywareDoctor? Read my review.
Do You Have “We Are Sorry” Web Page?
When you’re infected with badware — whether it’s “We Are Sorry” Web Page, spyware, adware, a Trojan, or a virus — there are a few key symptoms. Have you noticed…
- Slow computer performance: It just takes one parasite like “We Are Sorry” Web Page to slow your computer dramatically. If your PC takes longer than usual to reboot, or if your Internet connection is unusually slow, you may be infected with “We Are Sorry” Web Page.
- New desktop shortcuts or switched homepage: Badware like “We Are Sorry” Web Page may change your Internet settings to redirect your homepage to another site. Badware can even add desktop shortcuts to your PC.
- Annoying popups: Badware can bombard your computer with popup ads, even when you’re not online. Through these popups, you may be tricked into downloading more spyware.
How to Remove “We Are Sorry” Web Page Manually
Before we get started, you should backup your system and your registry, so it’ll be easy to restore your computer if anything goes wrong.
To remove “We Are Sorry” Web Page manually, you need to delete “We Are Sorry” Web Page files. Not sure how to delete “We Are Sorry” Web Page files? Click here, and I’ll show you. Otherwise, go ahead and…
Stop “We Are Sorry” Web Page processes:
c:\Program Files\Common Files\System\mgnc\mcdk.exe
c:\Program Files\Common Files\System\mgnc\rkgnd.exe
c:\Program Files\Common Files\System\mgnc\wsd.exe
Delete “We Are Sorry” Web Page files:
%UserProfile%\Desktop\ANG AntiVirus 09.lnk
c:\Program Files\Common Files\System\mgnc\angpd.xml
Get rid of “We Are Sorry” Web Page folders:
C:\Program Files\Common Files\System\mgnc
Get rid of “We Are Sorry” Web Page registry keys:
HKEY_CURRENT_USER\Software\ANG AntiVirus 09
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\”ANG AntiVirus 09”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ANG AntiVirus 09
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform “UXPVP 1.0.7.0″
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run “76112549345328287″
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce “65438761234587528″
Note: In any “We Are Sorry” Web Page files I mention above, “%UserProfile%” is a variable referring to your current user’s profile folder. If you’re using Windows NT/2000/XP, by default this is “C:\Documents and Settings\[CURRENT USER]” (e.g., “C:\Documents and Settings\JoeSmith”). If you have any questions about manual “We Are Sorry” Web Page removal, go ahead and leave a comment.
How Do You Remove “We Are Sorry” Web Page Files?
Need help figuring out how to delete “We Are Sorry” Web Page files? While there’s some risk involved, and you should only manually remove “We Are Sorry” Web Page files if you’re comfortable editing your system, you’ll find it’s fairly easy to delete “We Are Sorry” Web Page files in Windows.
How to delete “We Are Sorry” Web Page files in Windows XP and Vista:
- Click your Windows Start menu, and then click “Search.”
- A speech bubble will pop up asking you, “What do you want to search for?” Click “All files and folders.”
- Type a “We Are Sorry” Web Page file in the search box, and select “Local Hard Drives.”
- Click “Search.” Once the file is found, delete it.
How to stop “We Are Sorry” Web Page processes:
- Click the Start menu, select Run.
- Type taskmgr.exe into the the Run command box, and click “OK.” You can also launch the Task Manager by pressing keys CTRL + Shift + ESC.
- Click Processes tab, and find “We Are Sorry” Web Page processes.
- Once you’ve found the “We Are Sorry” Web Page processes, right-click them and select “End Process” to kill “We Are Sorry” Web Page.
How to remove “We Are Sorry” Web Page registry keys:
Because your registry is such a key piece of your Windows system, you should always backup your registry before you edit it. Editing your registry can be intimidating if you’re not a computer expert, and when you change or a delete a critical registry key or value, there’s a chance you may need to reinstall your entire system. Make sure your backup your registry before editing it.
- Select your Windows menu “Start,” and click “Run.” An “Open” field will appear. Type “regedit” and click “OK” to open up your Registry Editor.
- Registry Editor will open as a window with two panes. The left side Registry Editor’s window lets you select various registry keys, and the right side displays the registry values of the registry key you select.
- To find a registry key, such as any “We Are Sorry” Web Page registry keys, select “Edit,” then select “Find,” and in the search bar type any of “We Are Sorry” Web Page’s registry keys.
- As soon as “We Are Sorry” Web Page registry key appears, you can delete the “We Are Sorry” Web Page registry key by right-clicking it and selecting “Modify,” then clicking “Delete.”
How to delete “We Are Sorry” Web Page DLL files:
- First locate “We Are Sorry” Web Page DLL files you want to delete. Open your Windows Start menu, then click “Run.” Type “cmd” in Run, and click “OK.”
- To change your current directory, type “cd” in the command box, press your “Space” key, and enter the full directory where the “We Are Sorry” Web Page DLL file is located. If you’re not sure if the “We Are Sorry” Web Page DLL file is located in a particular directory, enter “dir” in the command box to display a directory’s contents. To go one directory back, enter “cd ..” in the command box and press “Enter.”
- When you’ve located the “We Are Sorry” Web Page DLL file you want to remove, type “regsvr32 /u SampleDLLName.dll” (e.g., “regsvr32 /u jl27script.dll”) and press your “Enter” key.
That’s it. If you want to restore any “We Are Sorry” Web Page DLL file you removed, type “regsvr32 DLLJustDeleted.dll” (e.g., “regsvr32 jl27script.dll”) into your command box, and press your “Enter” key.
Did “We Are Sorry” Web Page change your homepage?
- Click Windows Start menu > Control Panel > Internet Options.
- Under Home Page, select the General > Use Default.
- Type in the URL you want as your home page (e.g., “http://www.homepage.com”).
- Select Apply > OK.
- You’ll want to open a fresh web page and make sure that your new default home page pops up.
“We Are Sorry” Web Page Removal Tip
Is your computer acting funny after deleting any “We Are Sorry” Web Page files? I recommend using a program like File Recover from PC Tools. File Recover saves deleted files that otherwise can’t be recovered by Windows operating sytem.
Want to save time finding “We Are Sorry” Web Page files? Download Spyware Doctor, let it find the “We Are Sorry” Web Page files for you, and then manually delete “We Are Sorry” Web Page files.
How Did You Get “We Are Sorry” Web Page?
Wondering how “We Are Sorry” Web Page ended up on your PC? If you’re infected with “We Are Sorry” Web Page or other badware, perhaps you were using…
- Freeware or shareware: Did you download and install shareware or freeware? These low-cost or free software applications may come bundled with spyware, adware, or programs like “We Are Sorry” Web Page. Sometimes adware is attached to the free software to “pay” developers for the cost of creating the software, and more often spyware is secretly attached to free software to harm your computer and steal your personal and financial information.
- Peer-to-peer software: Do you use a peer-to-peer (P2P) program or other application with a shared network? When you use these applications, you put your system at risk for unknowingly downloading an infected file, including applications like “We Are Sorry” Web Page.
- Questionable websites: Did you visit a website that’s of questionable nature? When you visit malicious sites that are fishy and phishy, badware may be automatically downloaded and installed onto your computer, sometimes including applications like “We Are Sorry” Web Page. I recommend you use Firefox web browser, if you don’t already.
Understanding “We Are Sorry” Web Page
If you’re infected with “We Are Sorry” Web Page, you should know what you’re fighting. I’ll explain some definitions related to “We Are Sorry” Web Page.
“We Are Sorry” Web Page May Be Rogue Anti-Spyware
Rogue anti-spyware refers to anti-spyware/antivirus software of questionable value. Rogue anti-spyware may not be proven to protect your computer from spyware, may popup fake alerts or create many false positives about your PC being infected, or may use scare tactics to try to get you to purchase the application. Rogue anti-spyware software may be installed by a Trojan, come bundled with other software, or install itself through web browser security holes. While it is fairly rare, some rogue anti-spyware is created and distributed by known spyware or adware companies, and the rogue anti-spyware may install spyware or adware itself.
Often when you’re infected with rogue anti-spyware like “We Are Sorry” Web Page, you’ll see a false popup security alert like this:

Rogue Anti-Spyware Tactics
Typically, rogue anti-spyware such as “We Are Sorry” Web Page has one or more of the qualities listed below, which is why rogue anti-spyware is considered anti-spyware software of questionable value.
- False positives/fake alerts: Rogue anti-spyware may produce a large number of false positives or use fake alerts, noting that your computer is infected with spyware parasites or other threats that do not really exist.
- Copycat looks: Rogue anti-spyware may copy the look and feel of other legitimate or rogue anti-spyware applications. Often, rogue anti-spyware applications may appear as close clones of other rogue anti-spyware software.
- High pressure marketing: Rogue anti-spyware may use scare tactics or other aggressive advertising and marketing tactics to try to trick you into buying the rogue anti-spyware application. Often, rogue anti-spyware may produce false positives and fake alerts about your computer being infected.
- Poor detection/scan reporting: Rogue anti-spyware may produce poor reports when it scans your PC. For example, rogue anti-spyware may say your computer is infected 11 parasites, but not specify which spyware parasites or what type of parasites. Rogue anti-spyware may also report that your PC is infected with SafeAndClean, but not tell you which related files, DLLS, etc. were found on your computer.
- Weak scanning/detection: Rogue anti-spyware may not only poorly report on computer infection, but rogue antispyware may also poorly scan your PC. Rogue anti-spyware may skip over important folders and files of your computer that should be scanned to detect spyware.
Did “We Are Sorry” Web Page use these tactics to trick you into buying “We Are Sorry” Web Page?

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