If you find that most of your files on your system have a new, .serp File Extension, it can only mean one thing: Your computer has been attacked by Serpent Ransomware. It is also possible that you will find .serpent file extensions, which indicates the very same vicious program. When your files have this extension, you will experience that you cannot open, view, or access them in any way. The reason is simple and quite unfortunate at the same time; most of your files have been encrypted with serious algorithms and they are now unusable. This is done for one reason only: To extort money from you for the decryption tool your attackers offer you to buy for a rather steep price. If you do not meet their demand within a certain time frame, you have to pay even more. Many users think that if they simply remove .serp File Extension, they can use their files again. Unfortunately, this is not that easy since the data in your files have been ciphered and a decryption key and then, a private key has been generated. This means that since this unique key is stored on a "secret remote server" -- as crooks like to refer to it -- you can only decrypt your files if you pay to get this key or a tool that would recover your files. Unfortunately, contacting such criminals hardly ever ends well for the victims, let alone transferring money to them. If you do not want to lose your money on top of your files, we suggest that in order to be able to delete .serp File Extension, you need to eliminate this vicious ransomware first.
It is possible that Serpent Ransomware mainly targets Danish computer users, but we can tell you for sure is that it white lists a few former Soviet countries, including Armenia, Azerbaijan, Belarus, Georgia, Kyrgyzstan, Kazakhstan, Moldova, Russia, Turkmenistan, and Tajikistan. Thus, it is possible that the authors are from any one of those countries. As we have already mentioned, in order for you to notice files with .serp File Extension on your system, you need to let a dangerous ransomware program (Serpent Ransomware) onto your system. This vicious threat can infiltrate your system via spam e-mails. This is indeed one of the most widely used methods when it comes to ransomware distribution. It is possible that you get an e-mail that ends up in your spam folder but when you find it, you may feel that it could be important for you to see its content.
This is pure psychology that these cyber criminals use to trick you. Obviously, not everyone can say no to an e-mail that claims to be regarding an unpaid speeding ticket, a problematic parcel delivery, issues with your credit card details, and so on. Even if you may feel that it cannot relate to you, it is likely that you would want to see what it might be about. However, opening this spam may not take you too far towards understanding the real issue as you could be simply directed to download and view the attached file for more information. The problem is that this file is a disguised malicious executable possibly appearing as an image, a video, a document, or a .zip archive. Keep in mind that the most important thing is to prevent such a malicious program from entering your system in the first place because deleting files with .serp File Extension or changing this extension will not make any difference. Nevertheless, once infected, it is important that you remove Serpent Ransomware.
This malicious program uses the deadly combination of AES-256 and RSA-2048 algorithms that makes sure that you cannot possibly crack the decryption key. Since these algorithms are built in in your Windows operating system, the whole encryption process may be very fast. This ransomware targets and encrypts around 900 file extensions, which obviously means that most of your files will be rendered unusable in this vicious attack. The affected files get a ".serp" or ".serpent" extension, which makes it clear what has hit you. In order to make it impossible for you to recover your files, this infection removes the shadow volume copies of your files. To make things even worse, cipher.exe will be used to overwrite deleted data.
Once the damage is done, the ransom note informs you about the attack so the .serp File Extension appended to your file names will make even more sense. You are told that only "Serpent Decrypter" is capable of restoring your files, which you have to buy within 7 days for the price of 0.75 Bitcoins ($1,140 at current rate). If you fail to transfer this amount within the given time frame, the price soars up to 2.25 Bitcoins ($3,430). It is quite likely that not too many private users can afford such a fee for their files. You also need to consider the fact that there is little chance that these crooks will keep their promise. The only possible option for you to actually restore your files is to have a backup on a removable drive or in a virtual cloud storage. But even if you have such a backup, you need to remove .serp File Extension first as well as the related malware infection.
If you want to manually delete this ransomware and its related files, you can use our instructions below. It is possible that you would like to use an automated tool that can also defend your PC from future malicious attacks. Therefore, we advise you to find a trustworthy anti-malware program like SpyHunter. Also, do not forget to keep all your programs and drivers updated because that can also save you from certain cyber attacks. It also pays to be a more cautious web surfer and mind your clicks if you do not protect your system with a professional security tool.