On 411-Spyware.com and the computer repair shop I work at, I've found that a lot of people use manual removal instructions to remove fake security software (AKA rogue anti-spyware software, or scareware) from their computer.在411 - Spyware.com和计算机维修店在我工作，我发现很多人使用手动删除说明免除他们的计算机安全软件假（又名流氓反间谍软件，或scareware）。 Using a paid antivirus/antispyware program is easier and more reliable, since manually removing infections can be tricky.使用付费的反病毒/反间谍软件程序更简单，更可靠，因为手动删除病毒可能会非常棘手。 But for those of you who like the long road — yep, I'm raising my own hand here — , you may run into these common issues while removing fake antispyware.但你们谁喜欢漫长的道路-是的，我提出我自己的手在这里- ，您可能会遇到的共同问题，而这些假反间谍软件清除。

I've got a list of files to delete, but Windows won't let me delete them. 我有一个文件列表中删除，但Windows不会让我删除它们。

That's because you are currently running the scareware, and Windows won't let you delete files that are in use.那是因为你当前正在运行的scareware，和Windows不会让你删除的文件正在使用。 Boot into Safe Mode (hold F8 at start up, and when the menu appears select “Safe Mode”).启动到安全模式（启动时按住F8起来，菜单出现时，选择“安全模式”）。 This will prevent any programs automatically loading other than those that Windows needs to run.这将防止任何程序自动加载的其他比那些需要运行的Windows。 Delete your files from there and when you're done, just reboot normally.从那里删除你的文件，当你完成，只要重新启动正常。

How am I supposed to delete this scareware when it generates popups every 20 seconds? 我怎么删除这个scareware生成弹出式窗口时 ， 每20秒钟？
Once again, if you're manually removing the files, you can use Safe Mode to make things easier.再次，如果你手动删除的文件，您可以使用安全模式更加容易。 Some technicians advise using MSCONFIG to stop scareware from running.有些技术人员建议停止使用MSCONFIG运行scareware。 I find this unnecessary as you can remove files in Safe Mode, and when you restart your computer you can see if it is still running and if there is anything else you have to remove.我觉得这是不必要的，因为你可以在安全模式下删除的文件，当您重新启动计算机，您可以看它是否仍在运行，如果有任何您必须删除。

The scareware won't let me boot into Windows. 该scareware不让我进入Windows启动。 I can't do anything. 我不能做任何事情。
This is a very nasty tactic that some scareware uses.这是一个非常讨厌的策略，一些scareware使用。 What makes it worse at that it even launches in Safe Mode, making your computer unusable.是什么使得在这里，即使在安全模式下启动恶化，使您的计算机无法使用。 Fortunately, not many scareware programs do this as it defeats the purpose of the scam.幸运的是，没有多少scareware程序做到这一点，因为它违背了诈骗的目的。 How can they get your money when you buy their fake software, if you can't even get into Windows?怎么能得到你的钱当你购买他们的盗版软件，如果你甚至不能进入Windows吗？

When I get infections like this I use a free program called VistaPE.当我这样我使用了一个免费程序名为VistaPE感染。 Basically, VistaPE puts an operating system on CD that your computer can boot off.基本上，VistaPE放在CD上，您的计算机可以启动关闭操作系统。 You can then view your hard drive and delete the scareware files that way.然后，您可以查看您的硬盘驱动器和删除scareware文件的方式。 As you're running off a CD, there is no way the infection can mess with the disk.正如你从CD运行，是没有办法的感染可能与磁盘的混乱。

Follow跟随 this tutorial to make a VistaPE disk本教程作出VistaPE磁盘 . 。 Don't worry about the advanced stuff.不要担心先进的东西。 All you want to do is view and edit the contents of your hard drive.你想要做的就是查看和编辑您的硬盘驱动器的内容。 Once your disk is made, you may need to edit the boot order in your bios to make the CD/DVD drive the first boot device.一旦你的磁盘后，您可能需要修改您的BIOS中将启动顺序，使CD / DVD光驱第一启动设备。 Your computer manual will show you how to do this.您的计算机手册将告诉你如何做到这一点。

I've deleted all the files, but that damn scareware always comes back. 我删除了所有文件，但该死的scareware总是回来。
Scareware does have a habit of reappearing when you have think you've killed it, just like a horror movie monster. Scareware确实有一定的重现当你认为你杀死了它的习惯，就像恐怖电影怪物。 This is happening because your scareware was put there by a Trojan.这是发生是因为您的scareware提出木马那里。 Right after you remove all the scareware files, the Trojan sees that you don't have scareware on your computer, and happily provides you with one.右后删除所有scareware文件，该木马看到您没有在您的计算机scareware，并愉快地提供了一个你。 Even if the scareware you were infected with doesn't reappear, you most likely have a Trojan running in the background.即使你有没有再出现感染scareware，您很可能有一个木马在后台运行。 90% of computers I see with scareware infections have a Trojan installed, too. 90我的电脑感染看到scareware％的木马安装了。

Trojans want to remain hidden, so even if you suspect there is one on there, you won't know which one it is.木马想保持隐藏的，所以即使您怀疑有一个在那里，你会不知道是哪个。 The best way to find out is to download and run a legitimate antivirus/antispyware trial, like最好的办法是找出下载并运行一个合法的反病毒/反间谍软件试用，如 Spyware Doctor Spyware Doctor的 , and see what it finds. ，看看它发现。 If you really want to, you can see if there are manual removal instructions for your Trojan once you know its name (but I hope that by that stage you purchase software to remove it and any other nasty files it finds).如果你真的想，你可以看看是否有你的木马手动删除说明一旦你知道它的名称（但我希望，到那个阶段，您购买的软件删除它和任何其他它认为讨厌的文件）。

Please note most security software trial versions don't allow you to install updates, so you may be infected with a Trojan that's not in the default database.请注意，大多数安全软件的试用版本不允许您安装更新，因此您可能与木马，这不是在默认的数据库感染。

That's all the tips I have at the moment, if I find any more I'll update the article.这是所有技巧我在目前的，如果我找到更多的我会更新的文章。

If you have some tips or questions, please leave a comment.如果你有一些建议或疑问，请留下评论。