Comments on: RelevantKnowledge

By: mary

mary — Mon, 09 Nov 2009 20:29:39 +0000

It took me all day to remove all traces of RelevantKnowledge. This was bundled with a freeware video converter app. The uninstall does not remove all the executable files embedded in several folders that were not easy to find/delete. I had to run Malawarebytes and then SuperAntiSpyware – twice- in Safe Mode (in between regular bootup) AND also manually removed registry files with regedit when Explorer Search kept finding rk.exe files. This RevelantKnowledge trojan is not merely a cookie tracker. It disabled my firewall, came with a Hijack StartRun virus, prevented normal shutdown and slowed my computer down to a crawl. I’m making a final, final scan with MAMB & SAS (both free versions) to make sure my computer’s clean of this vicious virus. Thanks very much for this article. I consulted other tech sites (beware of fake AV software links that seem legit) and the Comments here were also very helpful.

By: myse litelf

myse litelf — Thu, 05 Nov 2009 13:46:42 +0000

got it from christv

By: inhahe

inhahe — Fri, 23 Oct 2009 04:50:41 +0000

tracking cookies don’t monitor activities or display pop-up windows..

By: Tamara K

Tamara K — Fri, 16 Oct 2009 05:53:20 +0000

Got this through downloading a RMVB player, I suggest only downloading Real player as when I downloaded a different one I got RelevantKnowledge.

By: Ash

Ash — Tue, 13 Oct 2009 21:14:43 +0000

I had to manually Delete all of Relevantknowledges files… When It said that the DLL files were protected I just opened them in notepad and destroyed the code. Not sure if I should’ve done that, But I was able to delete it afterwards, haha.

By: Joe

Joe — Thu, 01 Oct 2009 00:58:35 +0000

hi guys,

i booted on safe mode and everything was taken out. iam running xp prof

By: Alv

Alv — Mon, 28 Sep 2009 16:37:06 +0000

Excellent guide,

Jeff end the application through task manager (second step) before trying to delete the folder. I am currently having problems with the .dll files, I’ll post if I can find a solution.

By: Jeff

Jeff — Thu, 24 Sep 2009 05:15:25 +0000

This process has not worked for me. I cannot manually delete the files — when I try to delete the RelevantKnowledge folder from the program files, I get the error message that I cannot delete “rlxd.dll” because access is denied.

I am also not able to delete the .dll files with these instructions. I am able to find the correct directory “C:\Program Files\RelevantKnowledge”, but when I use the given command “regsvr32 /u nameofDLLfile.dll” I get an error message that that file could not be located…

Any help would be greatly appreciated!

By: Kristopher

Kristopher — Mon, 21 Sep 2009 02:37:53 +0000

Aight, Aight,

All right! ;)

Thanks for the extra info. You’ve helped a lot of people out.

Best,
K

By: Aight, Aight

Aight, Aight — Mon, 21 Sep 2009 00:54:53 +0000

Hi Kristopher …. thanks for info but there is 1 thing you forgot to mention regarding your manual removal technique. It is extremely important because being a rogue, this malware wittingly ‘pokes’ a hole in your WINDOWS FIREWALL and you are NOT alerted even if you have the ‘Display a notification when Windows Firewall blocks a program’ selected as it is undetected. You have to manually delete that port. Go: start, settings, control panel, Windows Firewall, Exceptions and find the port (it will be checked even though the process may be stopped … it is an opening) and delete it. If you have another firewall make sure the program is not allowed in exceptions. It looks some thing like rlvknl.exe … very sneaky, very, very sneaky!!! Thanks again Kristopher … keep up the good work!!!