How to Detect & Remove Puper
What's Puper?
Puper is a Trojan that may embed itself into your system registry as a browser helper object - or “BHO” - and then may proceed to change your browser’s home page and search pages. Puper may also pop up false security warnings in your browser and task bar, in order to promote rogue anti-spyware products, such as SpyHeal, SpyGuard, SpywareStrike, SpyAxe, Pest Wiper, MalwareWipe, and Adware Punisher. Puper may be related to related to Zlob, SysSecuritySite, and RBot. Puper may also be known as AdClicker, Clicker, and ZapChast.
Do I Have Puper?
You can search your computer manually, but it might take hours to find Puper’s hidden files. To save time, I recommend you automatically scan your PC for Puper and other spyware. Why not? It’s free.
Free Puper Scan, with SpyHunter
You can easily detect Puper with SpyHunter’s FREE spyware scanner. And if you’re really infected with Puper, you can buy the full version of SpyHunter to remove Puper and other spyware. Or you can use my instructions below and remove Puper for free.
I’m a big fan of SpyHunter. Here’s why: SpyHunter offers live support on the phone, and if SpyHunter doesn’t automatically remove Puper, you can get a custom fix for your computer.
How to Remove Puper
Your best protection against Puper is to remove Puper processes, registry keys, DLLs, and other files ASAP.
Get Rid of Puper Manually
Manual removal of any spyware can be difficult. When you manually remove Puper, you have to fiddle with your registry and risk destroying your PC. It’s highly recommended you use an automatic spyware scanner to make sure you’re infected with Puper. Also, I recommend you backup your system any time before editing your registry.
To remove Puper manually, you need to delete Puper files. Not sure how to delete Puper files? Click here, and I’ll tell you. Otherwise, go ahead and…
Remove Puper processes:
intmonp.exe
shnlog.exe
nvctrl.exe
Remove Puper registry values:
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF}\(Default) = “”
HKLM\Software\Classes\CLSID\{FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF}\InprocServer32\(default) = %system%\hp.tmp
HKLM\Software\Classes\CLSID\{FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF}\InprocServer32\ThreadingModel = “Apartment”
HKLM\Software\Classes\CLSID\{FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF}\ProgID\(Default) = “VMHomepage.1″
HKLM\Software\Classes\CLSID\{FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF}\Programmable\(Default) = ” ”
HKLM\Software\Classes\CLSID\{FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF}\VersionIndependentProgID\{Default) = “VMHomepage”
HKLM\Software\Classes\CLSID\VMHomepage\CurVer = “VMHomepage.1″
HKLM\Software\Classes\CLSID\VMHomepage\CLSID = “{FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF}”
HKLM\Software\Classes\CLSID\VMHomepage.1\CLSID = “{cf673b59-8e6f-4a0b-b1b9-3224d24f6800
Unregister Puper DLL files:
hhk.dll
Detect and Remove these Puper files:
msvol.tlb
popuper.exe
intmonp.exe
shnlog.exe
nvctrl.exe
hhk.dll
hp[xxxx].tmp
Note: In any files I mention above, “%System%” is a variable referring to your PC’s System folder. Maybe you renamed it, but by default your System folder is “C:\Windows\System32″ on Windows XP, “C:\Winnt\System32″ on Windows NT/2000,” or “C:\Windows\System” on Windows 95/98/Me.
“%Program_Files%”, “%ProgramFiles%”, or “%Profile%” is a variable referring to a folder in your PC where applications that aren’t a part of your PC’s operating system are installed by default. You may have changed this folder’s name or moved it, but if you didn’t touch it, find the folder as “C:\Program Files”. If you’re having trouble finding this folder, you can locate it by looking up registry value “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramFilesDir”.
Also, “%UserProfile%” is a variable referring to your current user’s profile folder. If you’re using Windows NT/2000/XP, by default this is “C:\Documents and Settings\[CURRENT USER]” (e.g., “C:\Documents and Settings\JoeSmith”).
Puper changed your homepage?
Click Windows Start menu > Control Panel > Internet Options. Next, under Home Page, select the General > Use Default. Type in the URL you want as your home page (e.g., “http://www.homepage.com”). Then select Apply > OK. You’ll want to open a fresh web page and make sure that your new default home page pops up.
Recommendation:
To save time and avoid risking destroying your computer, I highly recommend you use a spyware scanner, such as SpyHunter, to detect Puper and other spyware, adware, trojans, viruses, keyloggers, and more that can be hidden in your PC. It’s also recommended before you manually remove Puper you backup your system.
Free Puper Scan, with SpyHunter
Automatically detect Puper and other spyware on your PC with SpyHunter’s FREE spyware scan.
How Do I Remove Puper Files?
Need help figuring out how to delete files, DLLs, and registry keys? While there’s some risk involved, and you should only manually remove Puper files if you’re comfortable and confident editing your system, you’ll find it’s fairly easy to delete Puper files in Windows.
How to delete Puper files in Windows XP and Vista:
- Click your Windows Start menu, and from “Search,” click “For Files and Folders…“
- A speech bubble will pop up asking you, “What do you want to search for?” Click “All files and folders.”
- Type any file name in the search box, and select “Local Hard Drives.”
- Click “Search.” Once the file is found, delete it.
How to stop Puper processes:
- Click the Start menu, select Run.
- Type taskmgr.exe into the the Run command box, and click “OK.” You can also launch the Task Manager by pressing keys ALT + CTRL + DELETE or CTRL + Shift + ESC.
- Click Processes tab, and find Puper processes.
- Once you’ve found the Puper processes, right-click them and select “End Process” to kill Puper.
How to remove Puper registry keys:
Your Windows registry is the core of your Windows operating system, storing information about user settings, system preferences, and software, including which applications automatically launch at start up. Because of this, spyware, malware, and adware will often bury their own files into your Windows registry so that they automatically launch every time your start up your PC.
Because your registry is such a key piece of your Windows system, you should always backup your registry before you make any changes to it. Editing your registry can be intimidating if you’re not a computer expert, and when you change or a delete a critical registry key or registry value, there’s a chance you may need to reinstall your entire Windows operating system. Make sure your backup your registry before editing it.
- Select your Windows menu “Start,” and click “Run.” An “Open” field will appear. Type “regedit” and click “OK” to open up your Registry Editor.
- Registry Editor will open as a window with two panes. The left side Registry Editor’s window lets you select various registry keys, and the right side displays the registry values of the registry key you select.
- To find a registry key, such as any Puper registry keys, select “Edit,” then select “Find,” and in the search bar type any of Puper’s registry keys.
- As soon as Puper registry key appears, you can delete the Puper registry key by right-clicking it and selecting “Modify,” then clicking “Delete.”
Computer acting funny after you’ve edited your registry and deleted Puper registry keys? Just restore your registry with your backup.
How to remove Puper DLL files:
Like most any software, spyware, adware, and malware may also use DLL files. DLL is short for “dynamically linked library,” and Puper DLL files, like other DLLs, carryout predetermined tasks. To manually delete Puper DLL files, you’ll use Regsver32, a Windows tool designed to help you remove DLL and other files.
- First you’ll locate Puper DLL files you want to delete. Open your Windows Start menu, then click “Run.” Type “cmd” in Run, and click “OK.”
- To change your current directory, type “cd” in the command box, press your “Space” key, and enter the full directory where the Puper DLL file is located. If you’re not sure if the Puper DLL file is located in a particular directory, enter “dir” in the command box to display a directory’s contents. To go one directory back, enter “cd ..” in the command box and press “Enter.”
- When you’ve located the Puper DLL file you want to remove, type “regsvr32 /u SampleDLLName.dll” (e.g., “regsvr32 /u jl27script.dll”) and press your “Enter” key.
That’s it. If you want to restore Puper DLL file you removed, enter “regsvr32 DLLJustDeleted.dll” (e.g., “regsvr32 jl27script.dll”) into your command box, and press your “Enter” key.
How Did I Get Puper?
You may be wondering how Puper ended up on your PC. If you’re infected with Puper or other spyware, your system’s and web browser’s security settings may be set too low, you may not follow safe web browsing and email habits, and you may need to regularly use a good anti-spyware application. Unsafe computer behavior that may lead to your PC having Puper includes:
Freeware or Shareware:
Did you download and install shareware or freeware? These low-cost or free software applications may come bundled with spyware, adware, or programs like Puper. Sometimes adware is attached to the free software to “pay” developers for the cost of creating the software, and more often spyware is secretly and maliciously attached to free software to harm your computer and steal your personal and financial information.
Peer-to-Peer Software:
Do you use a peer-to-peer (P2P) program or other application with a shared network? When you use these applications, you put your system at risk for unknowingly downloading an infected file, including applications like Puper.
Questionable Websites: Did you visit a website that’s of questionable nature? When you visit malicious sites that are fishy and phishy, Trojans, spyware, and adware may be automatically downloaded and installed onto your computer, sometimes including applications like Puper.
It’s important to practice safer online habits to prevent being infected with Puper . You may want to scan your computer for the latest version of Puper and other security threats.
Detect Puper & Other Malware
Is your computer infected with malware?
When you’re infected with malware, whether it’s Puper, spyware, adware, trojans, rogue anti-spyware, keyloggers, worms, or viruses, there are a few key symptoms you may experience. If you notice one or more of the symptoms listed below, your PC may be infected with Puper or other malware. Continue reading below, or click here for a free malware scan.
Slow computer performance: It only takes one or two spyware parasites like Puper to cause your computer to slow dramatically. If your PC takes longer than usual to reboot or if your Internet connection is unusually slow, your computer may be infected with malware.
New desktop shortcuts or switched homepage: Malware like Puper may change your Internet settings or redirect your default homepage to another web site. Malware may even add new desktop shortcuts on your PC.
Annoying popups on your PC: Malware may bombard your computer with popup ads, even when you’re not online. Malware may stop your regular Internet activity and track your surfing habits and gather personal information about you, putting your financial and personal information at risk.
Understanding Puper & Spyware
If you’re infected with Puper and spyware, you should know what you’re fighting. I’ll explain some spyware definitions related to Puper.
Puper May Be a Trojan
What Are Trojans?
Trojans install themselves secretly onto your computer, most often through your downloading a simple email attachment (often .avi, .pif, .exe, and even .jpg files.) Most Trojans are able to gain complete control over your PC after installation. With this control, the Trojan and the hacker behind it may change your system settings, delete important files, steal your passwords, and watch your computer acitivity.
Some Trojans may also fall under the category of spyware. Spyware is any software or malware (”malicious software”) used to spy or track your computer activity. While some spyware is legitimately and intentionally installed by parents or employers to monitor Internet activity on a computer, spyware may be installed maliciously. Often spyware may come bundled with downloads of free software or come in the form of a cookie via a website, and this spyware may track your Internet activity or may steal secret account usernames and passwords, credit card numbers, and other personal and financial information.
Methods of Puper and Other Trojans Infection
Most trojans infect your computer by tricking you into running an infected application. This infected application could disguised as a small file, such as a jpeg or other email attachment, or it might be downloaded via a website or FTP.
» Email: Your PC may be infected with a trojan when you download infected email attachments, or sometimes even when you simply open an email. Many trojans exploit security holes in Microsoft Outlook. You may be able to reduce your chances of getting infected by a Trojan by using a spam-blocking software.
» Websites: Your PC may be infected with a trojan when you visit a rogue site. Many trojans exploit security holes in Internet Explorer web browser so that by simply visiting a website you may unknowingly download a Trojan.
» Open ports: If your computer runs programs that provide file-sharing functions - such as AOL Instant Messenger (AIM), MSN Messenger, and more - you may open your computer up to vulnerabilities. Using file sharing through these applications may create a network that gives attackers the opportunity to remotely access your computer.
Puper may have infected your PC by through one of those methods. Trojans are some of the most sophisticated and dangerous type of malware, capable of controlling your system. Because of this, it may be best if Puper and Trojans are removed from your computer immediately.
Puper May Be Rogue Anti-Spyware
What’s Rogue Anti-Spyware?
Rogue anti-spyware - or suspect anti-spyware - refers to anti-spyware software of questionable value. Rogue anti-spyware may not be proven to protect your computer from spyware, may popup fake alerts or create many false positives about your PC being infected, or may use scare tactics to try to get you to purchase the application. Rogue anti-spyware software may be installed by a Trojan, come bundled with other software, or install itself through web browser security holes. While it is fairly rare, some rogue anti-spyware is created and distributed by known spyware or adware companies, and the rogue anti-spyware may install spyware or adware itself.
Often when you’re infected with rogue anti-spyware like Puper, you’ll see a false popup security alert like this:

Rogue Anti-Spyware Tactics
Typically, rogue anti-spyware has one or more of the qualities listed below, which is why rogue anti-spyware is considered anti-spyware software of questionable value.
» False positives/fake alerts: Rogue anti-spyware may produce a large number of false positives or use fake alerts, noting that your computer is infected with spyware parasites or other threats that do not really exist.
» Copycat looks: Rogue anti-spyware may copy the look and feel of other legitimate or rogue anti-spyware applications. Often, rogue anti-spyware applications may appear as close clones of other rogue anti-spyware software.
» High pressure marketing: Rogue anti-spyware may use scare tactics or other aggressive advertising and marketing tactics to try to trick you into buying the rogue anti-spyware application. Often, rogue anti-spyware may produce false positives and fake alerts about your computer being infected.
» Poor detection/scan reporting: Rogue anti-spyware may produce poor reports when it scans your PC. For example, rogue anti-spyware may say your computer is infected 11 parasites, but not specify which spyware parasites or what type of parasites. Rogue anti-spyware may also report that your PC is infected with SafeAndClean, but not tell you which related files, DLLS, etc. were found on your computer.
» Weak scanning/detection: Rogue anti-spyware may not only poorly report on computer infection, but rogue antispyware may also poorly scan your PC. Rogue anti-spyware may skip over important folders and files of your computer that should be scanned to detect spyware.
Puper may use these tactics to trick or scare you into purchasing Puper.
Puper May Be a Browser Helper Object
What are Browser Helper Objects?
Browser helper objects (BHO) are often created by website authors to customize and control Internet Explorer and the way websites appear on IE. Browser helper objects usually load when Internet Explorer starts up, and BHO’s may share IE’s memory and perform various actions on any available windows and modules. It’s possible for browser helper objects to detect events, create additional windows to display information, and monitor your messages and actions.
Puper may act this way, and depending on the activities of Puper, Puper may range from simply annoying to a threat to your privacy and your system’s stability and security.
Some browser helper objects may also fall under the category of spyware. Spyware is any software or malware (”malicious software”) used to spy or track your computer activity. While some spyware is legitimately and intentionally installed by parents or employers to monitor Internet activity on a computer, spyware may be installed maliciously. Often spyware may come bundled with downloads of free software or come in the form of a cookie via a website, and this spyware may track your Internet activity or may steal secret account usernames and passwords, credit card numbers, and other personal and financial information.
Puper-Related Posts
Puper's Threat Level Explained
Puper Is a Minor Pest 
The parasite isn't a real threat, but Puper may track your Internet activities. Puper may be easily removed with your Windows system "Add/Remove" function.
Puper Is a Pest 
The parasite might profile you web activities and may have installed itself onto your PC via a drive-by download. You can probably manually remove Puper yourself.
Puper Is a Minor Threat 
The parasite might profile you and other users of your PC, and Puper may send this data back to its parent server.
Puper Is a Medium Threat 
The parasite might profile you and other users of your PC, and Puper may send this data back to its parent server. Puper may be impossible to manually remove.
Puper Is a Threat 
The parasite might profile you and other users of your PC, and Puper may send this data back to its parent server. Puper may download and install more malware onto your PC, and Puper may be impossible to manually remove.
Puper Is a Minor Danger 
The parasite may profile you, log every keystroke you make, and take snopshots of your computer activity. Puper may also be difficult to manually remove.
Puper Is a Medium Danger 
The parasite may profile you, log every keystroke you make, and take snopshots of your computer activity. Puper may download more malware and also be very difficult to manually remove.
Puper Is a Danger 
The parasite may profile you, log every keystroke you make, and take snopshots of your computer activity. These logs may be sent to anonymous attacker, and Puper may download more malware. Puper may be very difficult to manually remove.
Puper Is a Major Danger 
The parasite may track all of your computer activity, and Puper may allow a hacker to access your PC. Puper may pipe more malware into your computer, and may disable your anti-spyware or anti-virus software. Puper may be very difficult to manually remove.
Puper Is an Extreme Danger 
The parasite may track all of your computer activity, and Puper may allow a hacker to control your computer. Puper may pipe more malware into your computer, and may disable your anti-spyware or anti-virus software and firewall, and block your access to anti-spyware sites. Puper may be very difficult to manually remove.



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