It is surely the fault of BitKangoroo Ransomware that you cannot open your pictures, documents, movies, and other files having a new .BitKangoroo extension because it has encrypted them all. To be frank, it is nothing new. All ransomware infections enter computers to encrypt users’ files, so it is not surprising that BitKangoroo Ransomware locks data after slithering onto the computer successfully too. Ransomware-type infections are programmed to perform the file encryption because it is the only way for cyber criminals to make users send money to them. In case you ever encounter BitKangoroo Ransomware too, it will encrypt your files, and then you will be asked to send 1 Bitcoin to get the decryption key. Many users decide to make a payment so that they could access their important files again. Additionally, they fear that this infection will delete their all files if they do not pay attention to this demand and close this threat. It is a very bad idea to send money to cyber criminals, our specialists say, because there are no guarantees that users could get access to their files after spending money on the decryption key. On top of that, they say that a free decryptor has already been developed by specialists, so there is no point in buying the one cyber criminals claim to have.
BitKangoroo Ransomware enters computers to encrypt users’ personal files, so do not be surprised that you can no longer access a single file placed on Desktop after it shows up on your computer. When all files are locked and receive new extensions, a window with a message is opened on Desktop. This ransom note tells users that they can unlock them by transferring 1 Bitcoin only. Once the payment is made, they need to send their Bitcoin addresses to cyber criminals by email (this ransomware infection uses email@example.com email address) in order to get the decryption key. Users are not given much time to find the alternative solution to the problem – one personal file is deleted every hour. It is also impossible to close BitKangoroo Ransomware easily because it immediately displays a pop-up alert (“It’s not a good idea”) claiming that all files will be deleted if the ransomware window is closed. Do not worry, it does not mean that it is impossible to eliminate this infection. First, open the Task Manager and go to kill the process of BitKangoroo Ransomware to close its window. Second, delete the malicious file of this threat. You could go to decrypt your files using the free decryption tool when you remove this infection from your computer, so do this as soon as possible.
Cyber criminals use different distribution strategies to spread their creations, but it seems that the good old method, i.e. spam email campaigns, are used to distribute BitKangoroo Ransomware. This malicious application is usually spread as an attachment in them, but users might also see links in these emails – the BitKangoroo Ransomware download starts if a user clicks on this malicious link. Of course, we do not try to say here that it cannot be distributed in a different way. A bunch of different methods might be used to spread these crypto-threats because the more computers they manage to affect, the more money cyber criminals can get, so they pay close attention to distribution tactics. This is bad news for you – it might be extremely hard to protect the system from malware. According to our security specialists, users should not even try ensuring the maximum protection of their PCs alone – they should use an automatic security application instead.
Personal files BitKangoroo Ransomware has locked will not be decrypted the second you erase it from your computer, but you could decrypt them with a free decryptor after its removal. Luckily, it is not extremely hard to remove this ransomware infection. You just have to find its malicious file on your computer and erase it after closing the window opened on your Desktop. If it happens that our manual removal guide (see below) does not make it easier to erase BitKangoroo Ransomware manually, you should use an automated malware remover, such as SpyHunter. It will not decrypt your files either, but it will surely erase all the components of this threat.